Subject: Refund issue
From: Mayar Mayar Nasser <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 24 Jan 2021 23:31:10 -0700 (MST)

Problem Statement: Refund Not Processed 

Order Date : 29 Oct 2020 

Order ID: 6236918342 
Return Tracking ID: FP1031201000870 

Assistance Required: Process the refund 

Issue Description: One item of this order was out of stock while ordering so the customer has been refunded.As per Hybris this order has been refunded .As per the customer he has not get his money back in his bank account and he has sent us his bank account statement.Kindly check the below photo. 

Regards, 
Mayar