Subject: Re: Refund Not Processed while the RMA got cancelled ///6263681408
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 24 Jan 2021 11:22:02 -0700 (MST)

Hi Team, 

Any update about the below ? 

Regards 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, January 19, 2021 3:14:58 AM 
Subject: Refund Not Processed while the RMA got cancelled ///6263681408 

Hi Team, 

Problem Statement: Refund Not Processed while the RMA got cancelled 

Order Date : 13/01/2021 

Order ID: 6263681408 
Return Tracking ID: RP0114210002835 

Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 1 item and as per customer he handed over 1 items to the courier team. 

but according to the hybris the refund has not been processed for items and the RMA got cancelled , So we request you to check under RMA 1000440029 how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque