Subject: Re: Late Shipping 9626621040
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: JUHI GOEL <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sun, 24 Jan 2021 08:35:51 -0700 (MST)

Hi Team, 

Please assist in checking on the below case, as per WH the order is either cancelled or does not belong to conloc, child ticket: 1980271. 

Thank you for your help! 

Regards, 
Apoorv 

From: "JUHI GOEL" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, January 24, 2021 6:50:36 PM 
Subject: Late Shipping 9626621040 

Hi Team, 

Ticket Number- 1977611 
Child Ticket Number : 1980271 

Order number- 9626621040 
Order Date- Jan 5, 2021 

Issue Description - Customer places the order on Jan 5, 2021 and as per hybris it is still SUBMITTED_TO_WAREHOUSE. 

However, As per the warehouse this order may be cancelled or not belongs to conloc. 

Please assist. 

Thanks and Regards 
Juhi