Subject: Re: Update hybris status 9627733469 and 9627762868
From: Apoorv Joshi <[email-masked]>
To: Vishwajeet Singh <[email-masked]>
Cc: FarEye Support <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sun, 24 Jan 2021 08:18:58 -0700 (MST)

Hi Vishwajeet, 

Please find attached time stamp for both. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Vishwajeet Singh" <[email-masked]> 
To: "FarEye Support" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "MOHAMMED MURSHED" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Sent: Friday, January 22, 2021 5:11:38 PM 
Subject: Re: Re: Update hybris status 9627733469 and 9627762868 

Dear Apoorv 

Pls share the time stamp 

Regards 
VJ 

From: FarEye Support <[email-masked]> 
Sent: Friday, January 22, 2021 1:10:37 AM 
To: [email-masked] <[email-masked]> 
Cc: Vishwajeet Singh <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]>; [email-masked] <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]> 
Subject: Re: Re: Update hybris status 9627733469 and 9627762868 

External email sender, please take precaution. 
Dear Vishwajeet/Apoorv, 

Greetings! 

We request you to please share the time stamp for the order numbers so that we can update the same at our end. 

You can visit the support ticket on [ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fc6c1a0af30302b6d1cfd9ddbe4be03d82b2595aa586586a89b7c99ae3e74b77a&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca40921cb73244bb792ad08d8be51029d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637468602434306607%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=mQHnTst4Vj5uwl9ZtCjrijO77AQ7kofOUTbPnDqlLhY%3D&reserved=0 | https://fareye.freshdesk.com/public/tickets/c6c1a0af30302b6d1cfd9ddbe4be03d82b2595aa586586a89b7c99ae3e74b77a ] or please log in to the FarEye Support portal on [ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca40921cb73244bb792ad08d8be51029d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637468602434316602%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=NvBhKZ1EkNK25eBjf33U15Azrn%2FQbrc%2FrxOudVjlAyk%3D&reserved=0 | https://fareye.freshdesk.com ] to check the details. 
Thanks and Regards, 

Aseem Mathews 
Technical Engineer | FarEye 
Call: +91 70-6595-6595 || [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca40921cb73244bb792ad08d8be51029d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637468602434316602%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=JefMof5wqTqDQEq1A%2FwdEgXaTo7w8gd%2Fb7Mk5uX8JE4%3D&reserved=0 | www.getfareye.com ] 
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On Thu, 21 Jan at 8:49 PM , FarEye Support <[email-masked]> wrote: 
Dear Apoorv, 

Greeting from FarEye! 
We have received your concern regarding order status update. 
We will revert you back as soon as we have an update or need any details to proceed further. 
We are working on the same. 

You can visit the support ticket on [ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2Fc6c1a0af30302b6d1cfd9ddbe4be03d82b2595aa586586a89b7c99ae3e74b77a&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca40921cb73244bb792ad08d8be51029d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637468602434326594%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=73wZz9rhY06MpDn%2BR%2BkwpW1WEUWUJ0gCGg7pjVFNqW0%3D&reserved=0 | https://fareye.freshdesk.com/public/tickets/c6c1a0af30302b6d1cfd9ddbe4be03d82b2595aa586586a89b7c99ae3e74b77a ] or please log in to the FarEye Support portal on [ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca40921cb73244bb792ad08d8be51029d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637468602434326594%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=iP7mlpUK1LO%2FsVdmcjos%2BxxTivHdUJDVYic85%2BUVvi4%3D&reserved=0 | https://fareye.freshdesk.com ] to check the details. 
Thanks and Regards, 

Ayushi Singh , Technical Engineer 
[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca40921cb73244bb792ad08d8be51029d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637468602434336584%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=NLf7abEobtWm2oqsW301N%2BWDNG39ccDGm8pXsGoOpoA%3D&reserved=0 | FarEye-
 Enabling Digital Logistics ] 
Call: +91 7065956595 

	[ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FGetFarEye%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca40921cb73244bb792ad08d8be51029d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637468602434336584%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Gp7stPfgVEW1OhEzwF4bgsb1wKly%2BZ7sD7f8Q4nxCdQ%3D&reserved=0 ] 		[ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Ffareyeinaction&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca40921cb73244bb792ad08d8be51029d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637468602434346583%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=qxFfj9jaS7EWTWfvryTp1xS%2FutZa0rMUOEkfUR1f0F8%3D&reserved=0 ] 		[ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Ffareye&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca40921cb73244bb792ad08d8be51029d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637468602434346583%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=hCUAdjTgMlLhWw53v4lefihVLKU4yv0XgRmpyeTpOx0%3D&reserved=0 ] 		[ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffareye%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca40921cb73244bb792ad08d8be51029d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637468602434356577%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=U5bWlj%2FIPOTs7Mf6AuFD9QCHsuknRv1T56NjM8WXhbo%3D&reserved=0 ] 

BQ_BEGIN
On Thu, 21 Jan at 8:33 PM , Vishwajeet Singh <[email-masked]> wrote: 
Dear team Pl change the status 
Regards, 
VJ 
Supply Chain || Landmark Group 
Landmark Tower, 18 th Floor , Dubai Marina 
UAE M +971-585429874 
UAE P +971-45174259 

BQ_BEGIN

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, January 21, 2021 6:54 PM 
To: FarEye Support <[email-masked]>; Vishwajeet Singh <[email-masked]> 
Cc: Fauzan Ahmad, Musalman <[email-masked]>; MOHAMMED MURSHED <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]> 
Subject: Re: Update hybris status 9627733469 and 9627762868 
Importance: High 
External email sender, please take precaution. 
Hi Team, 
With reference to the order number: 9627733469, 9627762868 
AWB: SD000929787, SD000929704 
Above mentioned order numbers are successfully delivered at this time and the customer has confirmed receiving both orders. Please assist in updating the order status to delivered as it is still showing as In Transit. Attaching the screenshot of both tracking as well for time stamp. 
@vishwajeet: Please approve order status updation. 
Thank you for your help! 
Regards, 
Apoorv 

From: "MOHAMMED MURSHED" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, January 16, 2021 4:03:26 PM 
Subject: Update hybris status 9627733469 and 9627762868 
Hi Team, 
Problem Statement: Update hybris status. 
Order Date :Jan 10, 2021 
Order ID: 9627733469 and 9627762868 
Issue Description: As per hybris the status in transit,hence the customer already receive it. 
Regards, 
M.Murshed 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7Ca40921cb73244bb792ad08d8be51029d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637468602434356577%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=PWEAhlNEvF%2BHzFWf7vEs%2Bgm6TfrF1i56ORk0i4ThkiM%3D&reserved=0 | 
www.landmarkgroup.com ] 

BQ_END

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194330:211857 
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