Subject: Re: Collection reference #6260772249
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 Jan 2021 08:39:24 +0000

Dear Fauzan,      Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will proceed with the ticket closure.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/9067fb721b061ade2083387259a7c9d8b8ef04ee6f5183d4871b0ae22e0d61ab or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Garima Mathur, Technical Engineer  FarEye- Enabling Digital Logistics      Call: +91 7065956595                  
                           
                            On
                            Sat, 23 Jan at 11:59 AM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Fauzan, 
   
 As per your concern, we have found that for the shared AWB number, a below resync error is occurring 
   
 ​{"status":400,"reference_id":"1000426418","timestamp":1611383208452,"execution_time":1045,"items_track_details":null,"errors":["Pickup.ExistingShipments[0].Number - Shipment is already associated with another pickup","Pickup.PickupDate.Date - Pickup Date is in the past"]}  
   
 Please let us know if any further assistance is needed from our end. 

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/9067fb721b061ade2083387259a7c9d8b8ef04ee6f5183d4871b0ae22e0d61ab or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
 Garima Mathur, Technical Engineer
 
 FarEye- Enabling Digital Logistics 
   
  Call: +91 7065956595  

  

 

  

  

                           
                            On
                            Sat, 23 Jan at 11:37 AM
                            ,  Fauzan Ahmad . Musalman <[email-masked]>  wrote:
                             
 Hi Team, 
   
 With reference to order #6260772249
 
 AWB: 46400556366

 Kindly assist us to gt the collection reference for the above AWB. 
   
 Regards, 
 Fauzan 

 
From: "YASSER LSM" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> Sent: Friday, January 22, 2021 5:35:52 PM Subject: collection reference 

  
 Hi Team, 
  Subject: collection reference 
  Order No: 6260772249 
 RMA No: 1000426418 
 RMA Tracking No: 46400556366 
  Kindly provide us with collection reference. We did not get the collection reference from the fareye team as another collection reference was created before.   
  Regards, 
 Yasser