Subject: Re: Re: Collection Reference 46400227753
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 Jan 2021 08:13:18 +0000

Dear Shakeeb,      Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will proceed with the ticket closure.  ​    You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/824d32121899d7f3ae3c110e15ff1109427ced5cafecb3773dc9bff43bb20e27 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Skand Singh Technical Engineer | FarEye       Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Fri, 22 Jan at  7:00 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Shakeeb, 
   
 We would like to inform you that we are getting the below response while resyncing in the connector. 
   
 RESPONSE 
 
{"status":400,"reference_id":"1000422488","timestamp":1610156912521,"execution_time":989,"errors":["Pickup.ExistingShipments[0].Number - Shipment is already associated with another pickup"]}  

 We would request you to kindly coordinate with the Aramex team regarding the same. 

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/824d32121899d7f3ae3c110e15ff1109427ced5cafecb3773dc9bff43bb20e27 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
 Prabhjot Kaur, Technical Engineer

 FarEye- Enabling Digital Logistics 

 
  Call: +91 7065956595 

 

 

  

  

                           
                            On
                            Fri, 22 Jan at  6:29 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Shakeeb, 
   
 Thanks for contacting FarEye!! We have received your concern regarding the collection reference number. We are working on the same and will update you soon.   

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/824d32121899d7f3ae3c110e15ff1109427ced5cafecb3773dc9bff43bb20e27 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
 Prabhjot Kaur, Technical Engineer

 FarEye- Enabling Digital Logistics 

 
  Call: +91 7065956595 

 

 

  

  

                           
                            On
                            Fri, 22 Jan at  6:00 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:

 
 Hi Team, 
   
 Please provide the alphanumeric collection reference of the following AWB:  46400227753 
   
 Regards 
 Shakeeb