Subject: Re: Re: Collection reference 46403654242
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 Jan 2021 06:32:49 +0000

Dear Shakeeb,      We tried reaching you via email but could not get a response from your side.   ​   We are proceeding with the ticket # 194584 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595. Counting you among our customers is something for which we are especially grateful.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/a4df33b9d9bc623e8ad6623acbe447a031e2f7f04e4f6ed2723a36b45758f5ea or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Nishant Kamal Technical Engineer | FarEye           Call: +91 70-6595-6595  || www.getfareye.com        Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sat, 23 Jan at 11:14 AM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Shakeeb, 
   
 Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in the next business day we will proceed with the ticket closure. 

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/a4df33b9d9bc623e8ad6623acbe447a031e2f7f04e4f6ed2723a36b45758f5ea or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 

Nishant Kamal Technical Engineer | FarEye

   

  
Call: +91 70-6595-6595 
 || www.getfareye.com 

 

 
 Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

 

                            On
                            Fri, 22 Jan at  7:27 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Shakeeb, 

 We would like to inform you that we are getting error response for the shared AWB number "46403654242"  Below is the response :  Pickup.ExistingShipments[0].Number - Shipment is already associated with another pickup  Due to this response collection, the collection reference number is not generated for the shared AWB.  This needs to be checked with the Aramex team.  Let us know for further assistance.  Thanks for your kind cooperation. 

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/a4df33b9d9bc623e8ad6623acbe447a031e2f7f04e4f6ed2723a36b45758f5ea or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
  Ayushi Singh, Technical Engineer
 
  FarEye- Enabling Digital Logistics

  Call: +91 7065956595  

  

 

  

  

                           
                            On
                            Fri, 22 Jan at  6:19 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Shakeeb, 
   
 Thanks for contacting FarEye!! We have received your concern regarding collection reference number. We are working on the same and will update you soon.   

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/a4df33b9d9bc623e8ad6623acbe447a031e2f7f04e4f6ed2723a36b45758f5ea or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
 Prabhjot Kaur, Technical Engineer

 FarEye- Enabling Digital Logistics 

 
  Call: +91 7065956595 

 

 

  

  

                           
                            On
                            Fri, 22 Jan at  6:00 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:

 Hi Team, 
   
 Please provide the alphanumeric collection reference of the following AWB:  46403654242 
   
 Regards 
 Shakeeb