Subject: RE: Refund process -6261405491
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, seeta.seeta <[email-masked]>, "[email-masked]" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 24 Jan 2021 03:47:02 +0000

Dear Team,
Pl change the status.

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259

From: FarEye Support <[email-masked]>
Sent: Saturday, January 23, 2021 3:14 PM
To: [email-masked]
Cc: [email-masked]; [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]>
Subject: Re: Refund process -6261405491

External email sender, please take precaution.
Dear Vishwajeet,

We need your confirmation to proceed with the above request.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/80686477ade2463f5c61a6fa5a348a3898c50d06d5e82aa8527d6909fcd64298<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F80686477ade2463f5c61a6fa5a348a3898c50d06d5e82aa8527d6909fcd64298&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C2f538f77a4ed4c3bec0008d8bf8ff524%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637469972306221733%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=URMWu0BAHL8H8L7aTfXYReuSArl03bnm%2B%2FQLm%2BzULVs%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C2f538f77a4ed4c3bec0008d8bf8ff524%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637469972306231726%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=wFdwYFBQUyMEMd1Zh%2BRa%2FNMYiCb1wxvR%2B5LdhcsjRmA%3D&reserved=0> to check the details.
Thanks and Regards,

Nishant Kamal
Technical Engineer | FarEye

Call: +91 70-6595-6595
 || www.getfareye.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C2f538f77a4ed4c3bec0008d8bf8ff524%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637469972306231726%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=zKlg8WP3RjWDH6hY3SmiosE4al5IV%2BP91xLWFX5Odpw%3D&reserved=0>
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On Sat, 23 Jan at 4:38 PM , Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

With reference to order #6261405491
Order Date: Jan 6, 2021
AWB: CRDSAL0147525921

As per SaudiPost website the shipment has been returned to origin on 20/01/2021, Kindly update the status in Fareye as RTO to process refund for customer.

Regards,
Fauzan

________________________________
From: "Sohaib Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 23, 2021 12:08:40 PM
Subject: Refund process -6261405491

Hi Team,

Problem Statement: Refund Process

Order Date : 06/01/2021
Order ID: 6261405491
Tracking ID: CRDSAL0147525921

Assistance Required: update to NDR

Issue Description: The order has been returned to origin destination RTO, kindly Update to NDR to complete the procedure of refund. do the needful ASAP.

Regards,
Sohaib

194864:211857
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