Subject: RE: Need Urgent collection #6256249537
From: "Abdulrahman Mohamad (SA)" <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Imran Masih <[email-masked]>
Cc: Fatma Maher <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sat, 23 Jan 2021 11:30:43 +0000

Dear,

Collection was cancelled due to incorrect address.

Best Regards
CMT Executive Aramex International – KSA – Riyadh
Tel: +966 920027447
aramex.com

<http://www.twitter.com/aramex>   <http://www.facebook.com/aramex>    <http://www.linkedin.com/companies/11516>

For a greener planet, please don’t print this email unless necessary.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, January 23, 2021 9:22 AM
To: Abdulrahman Mohamad (SA) <[email-masked]>; Imran Masih <[email-masked]>; Ahmad Alawneh <[email-masked]>; Sanad Zawaneh <[email-masked]>
Cc: Fatma Maher <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; [email-masked]
Subject: Need Urgent collection #6256249537
Importance: High

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

With reference to order #6256249537
Tracking ID: 46401935753
Reference ID: A1470B2
The return request was created on  14 Jan, 2021 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
Fauzan

________________________________
From: "Fatma Maher" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 22, 2021 6:40:34 PM
Subject: No response from 3rd party 6256249537

Hi Team,

Problem Statement:  ( New RMA created) No response from 3rd party
Order Date : Dec 20, 2020
Order ID: 6256249537
Return Tracking ID: 46401935753
Collection reference: A1470B2

Issue Description: I have created a new return request on 14 Jan, 2021 as the previous one has been invalid. i have escalated to Aramex to collect the returns, but the are not responding.
Kindly check and assist.

Regards,
Fatma