Subject: Re: Refund process -6261405491
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Jan 2021 11:13:11 +0000

Dear Fauzan,     Greetings from FarEye!  We would like to inform you that we have received your concern regarding the status update and we are working on the same. We will get back to you as soon as we have an update or need any details to proceed further.  We are happy to help         You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/80686477ade2463f5c61a6fa5a348a3898c50d06d5e82aa8527d6909fcd64298 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Nishant Kamal Technical Engineer | FarEye         Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sat, 23 Jan at  4:38 PM
                            ,  Fauzan Ahmad . Musalman <[email-masked]>  wrote:
                             
 Hi Team, 
   
 With reference to order #6261405491
 
 Order Date: Jan 6, 2021
 
 AWB: CRDSAL0147525921

 As per SaudiPost website the shipment has been returned to origin on 20/01/2021, Kindly update the status in Fareye as RTO to process refund for customer.

 Regards, 
 Fauzan 

 
From: "Sohaib Ahmed" <[email-masked]> To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> Sent: Saturday, January 23, 2021 12:08:40 PM Subject: Refund process -6261405491 

 
 Hi Team, 
  Problem Statement: Refund Process 
  Order Date : 06/01/2021 
 Order ID: 6261405491 
 Tracking ID: CRDSAL0147525921 
  Assistance Required: update to NDR 
  Issue Description: The order has been returned to origin destination RTO, kindly Update to NDR to complete the procedure of refund. do the needful ASAP. 
  Regards, 
 Sohaib