Subject: Refund process -6261405491
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: FarEye Support <[email-masked]>
Cc: Sohaib Ahmed <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, Vishwajeet Singh <[email-masked]>
Date: Sat, 23 Jan 2021 04:08:32 -0700 (MST)

Hi Team, 

With reference to order # 6261405491 
Order Date: Jan 6, 2021 
AWB: CRDSAL0147525921 

As per SaudiPost website the shipment has been returned to origin on 20/01/2021 , Kindly update the status in Fareye as RTO to process refund for customer. 

Regards, 
Fauzan 

From: "Sohaib Ahmed" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, January 23, 2021 12:08:40 PM 
Subject: Refund process -6261405491 

Hi Team, 

Problem Statement: Refund Process 

Order Date : 06/01/2021 
Order ID: 6261405491 
Tracking ID: CRDSAL0147525921 

Assistance Required: update to NDR 

Issue Description: The order has been returned to origin destination RTO, kindly Update to NDR to complete the procedure of refund. do the needful ASAP. 

Regards, 
Sohaib