Subject: Re: Refund Not Processed for the rejected // 6251513905
From: Sankar T <[email-masked]>
To: Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sat, 23 Jan 2021 10:02:27 +0000

@Jessie Caparas<mailto:[email-masked]> –

From: Jessie Caparas <[email-masked]>
Date: Saturday, 23 January 2021 at 3:29 PM
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Sankar T <[email-masked]>
Cc: "seeta.seeta" <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Subject: RE: Refund Not Processed for the rejected // 6251513905

@Sankar T<mailto:[email-masked]>

Can you please advise if this is shared to payfort?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, January 23, 2021 1:16 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>
Subject: Re: Refund Not Processed for the rejected // 6251513905

External email sender, please take precaution.
Hi Team,

Please check if the refund has been initiated, if yes please provide the RRN so we can share with the customer as the customer is chasing us for the same.

Regards
shakeeb

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 8, 2021 5:47:19 PM
Subject: Refund Not Processed for the rejected  // 6251513905

Hi Team,

Problem Statement: Refund Not Processed for the rejected

Order Date : 04/12/2020

Order ID:  6251513905
Return Tracking ID: Z2510998
Assistance Required:  Need to check and refund

Issue Description: The refund follow on is rejected on 07/12/2020 , customer claims that he still did not receive the refund .Please find the statement.

Regards,
Shafeeque

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com
The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. Access to this email by anyone else is unauthorized. This communication may contain confidential or legally or privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. Any opinion, advise or views expressed in this mail are not necessarily the views of Company and no binding nature of the content /message shall be implied or assumed unless the sender has done so expressly with the due authority.