Subject: Re: Refund Not Processed for the rejected // 6251513905
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sat, 23 Jan 2021 02:15:38 -0700 (MST)

Hi Team, 

Please check if the refund has been initiated, if yes please provide the RRN so we can share with the customer as the customer is chasing us for the same. 

Regards 
shakeeb 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, January 8, 2021 5:47:19 PM 
Subject: Refund Not Processed for the rejected // 6251513905 

Hi Team, 

Problem Statement: Refund Not Processed for the rejected 

Order Date : 04/12/2020 

Order ID: 6251513905 
Return Tracking ID: Z2510998 
Assistance Required: Need to check and refund 

Issue Description: The refund follow on is rejected on 07/12/2020 , customer claims that he still did not receive the refund .Please find the statement. 

Regards, 
Shafeeque