Subject: Re: Refund -6239905179
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Musaed <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sat, 23 Jan 2021 02:06:47 -0700 (MST)

Hi Team, 

Any update on the below case. 

Could you please share with us the RRN for the order to share it with customer, because customer is too disappointed for our refund service. 

Order # 6239905179 
RMA: 1000194378 
Amount : SAR133 

Regards, 
Fauzan 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammad Musaed" <[email-masked]>, "Malik Ismail" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Sent: Saturday, January 2, 2021 12:22:21 PM 
Subject: Re: Refund -6239905179 

Hi Team, 

Please assist regarding the following concern. 

Regards 
Shakeeb 

From: "Mohammad Musaed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, January 2, 2021 11:07:05 AM 
Subject: Refund -6239905179 

Hi Team, 

Order number :6239905179 
RMA:1000194378 
Amount :133 sar 

The refund has been processed manually by payfort on 11/21/20 ,However the customer came many times Asking for refund 
and he provided us by bank statement .kindly check with concern team and do the needful. 

Regards,