Subject: Ticket Received - Collection reference #6260772249
From: FarEye Support <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jan 2021 06:07:18 +0000

Dear Fauzan,  Thank you for contacting FarEye Support. 
  We would like to acknowledge that we have received your request and a ticket has been created.  To view the status of the ticket or add comments, please visit https://fareye.freshdesk.com/public/tickets/9067fb721b061ade2083387259a7c9d8b8ef04ee6f5183d4871b0ae22e0d61ab  
  Thank you for your patience.  Sincerely, FarEye Team