Subject: Re: Refund Not Processed #6252031121
From: MAZIM IBRAHIM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 22 Jan 2021 18:18:54 -0700 (MST)

Hi Team, 

Any update 

Problem Statement: Refund Not Processed 
Order ID: 6252031121 
Tracking ID: NA 
RMA: 1000311806 
Assistance Required: Need refund for customer. 
Issue Description: As the hybris the refund has been processed on 12/8/20 but customer claiming that he did not received the amount. 

Attached bank statement. 

Regards, 
Mazin Bassi 

From: "MAZIM IBRAHIM" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 16 January, 2021 01:11:20 
Subject: Refund Not Processed #6252031121 

Hi Team, 

Problem Statement: Refund Not Processed 
Order ID: 6252031121 
Tracking ID: NA 
RMA: 1000311806 
Assistance Required: Need refund for customer. 
Issue Description: As the hybris the refund has been processed on 12/8/20 but customer claiming that he did not received the amount. 

Attached bank statement. 

Regards, 
Mazin Bassi