Subject: Refund not credited to the account yet - Need RRN number - 6251613803
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Ahmad <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Fri, 22 Jan 2021 10:55:19 -0700 (MST)

Hi Team,With regards to Order ID 6251613803, the customer is complaining that the refund for SAR 24.00 has not been credited to his account. As per the Hybris the payment details were shared with Payfort on Dec 07, but still the customer account is not credited. The customer has shared his bank statement with us.Kindly assist and get the RRN number for the same.Regards,Nikhil.