Subject: Refund Not Processed #9619643098
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 22 Jan 2021 07:21:40 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : 02-Dec-2020 
Order ID: 9619643098 
Child Ticket: 1990815 
Return Tracking ID: RP121620002419 
RMA: 1000350623 
Assistance Required: Process the refund as soon as possible. 

Issue Description: Customer raised a return request for one item and we have checked with the tracking number that the items have been delivered to the warehouse on 13/01/2021 but according to the hybris the refund has been not processed yet. 

According to wearhouse the Below AWB is in receiving processed. 

Regards, 
Samer