Subject: Re: Late Collection #6248294206
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Olm Riyadh <[email-masked]>, Bm olmriyadh <[email-masked]>
Cc: Osam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 22 Jan 2021 04:38:00 -0700 (MST)

Hi Team, 

Kindly arrange a collection on priority basis as its pending since long time. 
Tracking ID: RP1201200001645 

Reattempt request has been done on the system. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Olm Riyadh" <[email-masked]>, "Bm olmriyadh" <[email-masked]> 
Cc: "Osam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, December 30, 2020 8:12:26 AM 
Subject: Late Collection #6248294206 

Hi Team, 

With reference to order # 6248294206 
Tracking ID: RP1201200001645 

The return request was created on 12/1/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Reattempt request has been done on the system. 

Regards, 
Fauzan 

From: "Osam" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 20 December, 2020 04:30:47 
Subject: Late Collection 

Hi Team, 

Ticket id: 1856822 

Problem Statement:Late Collection 
Order Date : Nov 27, 2020 
Order ID: 6248294206 
Tracking ID: RP1201200001645 

Assistance Required: Need Urgent Collection 
Issue Description: The return request was created on 12/1/20 and till now the item has not collected from the customer and we have escalated this case to courier team twice but there is no response from their side, so kindly arrange the collection on priority basis. 

Customer contact number:0509368752 
Customer Address: Sukaina mohammad AL yaqoub, Mahmood bin mohammed street, Al Yarmuk,Riyadh 

Regards, 
Osam