Subject: Refund Not Processed #9614958392
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, PRINCE MALIK <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, [email-masked]
Date: Fri, 22 Jan 2021 03:33:13 -0700 (MST)

Hi Team, 

With reference to order # 9614958392 
RMA: 1000201097 
AWB: 46043688025 

The item has been delivered to warehouse on 26 Nov 2020 and the RMA status is reached warehouse. As per Oracle BI the items recieved successfully. 

Kindly check and process the RMA to refund for customer. 

Regards, 
Fauzan 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "PRINCE MALIK" <[email-masked]>, "Ezzaldeen Mahyoub" <[email-masked]> 
Sent: Friday, January 22, 2021 3:52:00 PM 
Subject: Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Nov 17, 2020 
Order ID: 9614958392 
Tracking ID: 46043688025 
RMA: 1000201097 
Assistance Required: Need refund for customer. 
Issue Description: As per the Aramex website the return items has been returned to WH on 26 Nov, 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Ezzaldeen