Subject: Ticket Received - Collection reference#6257698911
From: FarEye Support <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 10:10:52 +0000

Dear Fauzan,  Thank you for contacting FarEye Support. 
  We would like to acknowledge that we have received your request and a ticket has been created.  To view the status of the ticket or add comments, please visit https://fareye.freshdesk.com/public/tickets/cb185dcefdbf66e3f1aa0c573e58101e5647317939ed1a7b1070b10ed5d69a69  
  Thank you for your patience.  Sincerely, FarEye Team