Subject: Re: Re: Update hybris status 9627733469 and 9627762868
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Jan 2021 21:10:37 +0000

Dear Vishwajeet/Apoorv,     Greetings!     We request you to please share the time stamp for the order numbers so that we can update the same at our end.        You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c6c1a0af30302b6d1cfd9ddbe4be03d82b2595aa586586a89b7c99ae3e74b77a or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.      Thanks and Regards,       Aseem Mathews   Technical Engineer | FarEye    Call: +91 70-6595-6595|| www.getfareye.com            Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Thu, 21 Jan at  8:49 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 

 Greeting from FarEye! We have received your concern regarding order status update. We will revert you back as soon as we have an update or need any details to proceed further. We are working on the same.   

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c6c1a0af30302b6d1cfd9ddbe4be03d82b2595aa586586a89b7c99ae3e74b77a or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
  Ayushi Singh, Technical Engineer
 
  FarEye- Enabling Digital Logistics

  Call: +91 7065956595  

  

 

  

  

                           
                            On
                            Thu, 21 Jan at  8:33 PM
                            ,  Vishwajeet Singh <[email-masked]>  wrote:
                             
 Dear team Pl change the status 

 

 

 

 
 Regards, 

 VJ 

 Supply Chain || Landmark Group 

 Landmark Tower, 18th Floor , Dubai Marina 

 UAE M     +971-585429874 

 UAE P      +971-45174259 

 

 

  

 
  
 From: Apoorv Joshi <[email-masked]>  
Sent: Thursday, January 21, 2021 6:54 PM 
To: FarEye Support <[email-masked]>; Vishwajeet Singh <[email-masked]> 
Cc: Fauzan Ahmad, Musalman <[email-masked]>; MOHAMMED MURSHED <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>;
 Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]> 
Subject: Re: Update hybris status 9627733469 and 9627762868 
Importance: High 

 

 
External email sender, please take precaution.

 

 
 Hi Team, 

 

   

 
 With reference to the order number: 9627733469, 9627762868 

 
 
 AWB: SD000929787, SD000929704 

 

   

 
 Above mentioned order numbers are successfully delivered at this time and the customer has confirmed receiving both orders. Please assist in updating the order status
 to delivered as it is still showing as In Transit. Attaching the screenshot of both tracking as well for time stamp. 

 

   

 
 @vishwajeet: Please approve order status updation. 

 

   

 
 Thank you for your help! 

 

   

 
 Regards, 

 
 
 Apoorv 

 

 

From:
"MOHAMMED MURSHED" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>,
 "Seeta Seeta" <[email-masked]> 
Sent: Saturday, January 16, 2021 4:03:26 PM 
Subject: Update hybris status 9627733469 and 9627762868

 

   

 

 Hi Team, 

 

 
 
 Problem Statement: Update hybris status. 

 
 
 Order Date :Jan 10, 2021 

 
 
 Order ID: 9627733469 and 9627762868 

 

 
 
 Issue Description: As per hybris the status in transit,hence the customer already receive it. 

 

 
 
 Regards, 

 
 
 M.Murshed 

 

  

 

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