Subject: New RMA created (no reference collection) 6260508230
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Thu, 21 Jan 2021 03:52:50 -0700 (MST)

Hi Team, 

Problem Statement: New RMA created (no reference collection) 
Order Date : Jan 3, 2021 
Order ID: 6260508230 
Return Tracking ID: 46398533215 
Assistance Required: Need urgent delivery 

Issue Description: The return request was created on 1/4/21 and the collection is pending since then. Kindly arrange the collection asap. 
and i have escalated to the fareye to provide me with the reference number, and they have replied that the Shipment is already associated with another pickup, and the courier team is asking be about the reference number. Kindly check and assist. 
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Regards, 
Fatma