Subject: Collection Delay - 6243330581
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Wed, 20 Jan 2021 06:12:10 -0700 (MST)

Hi Team, 

Please assist in arranging the collection on the below case. Case escalated multiple times to LMG but receiving no response on the same. 

Customer can be reached on 0591557799. Thank you for your help! 

Regards, 
Apoorv 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Subject: Late pick up 

Hi Team, 

Subject : Late pick up 

Problem Statement – Late pick up 
Tracking ID - RP1121200008480 
Order no - 6243330581 
Assistance Required – Need urgent pick up (We can see that the return request was placed on 11/21/20 . and there is no update on it still showing (order created). Please update us about the delay in pick up and arrange a pick up as soon as possible). 

Warm Regard, 
Ezzaldeen