Subject: RE: Refund not Processed/ 9627152893
From: Eugene Ocoy <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Con Loc <[email-masked]>, Deepak Damodaran <[email-masked]>, Indunil Indika DiasPonna Hennadige <[email-masked]>
Cc: Osam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 20 Jan 2021 12:30:17 +0000

Hi Fauzan,

Below AWB is in receiving process, will update asap.

In reading Indunil, pls close the pallet once it done.

Thanks & Regards,
Eugene Ocoy

E-COM CONLOC
Landmark Group, Jebel Ali Industrial Area 1,
Dubai, United Arab Emirates P.O. Box 24570
Tel:+971 4 809 4861 Mob:+971 506983147
Email: [email-masked]
Shop online at: http:\\www.landmarkshops.com\shoemart

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, January 20, 2021 2:45 PM
To: Con Loc <[email-masked]>; Eugene Ocoy <[email-masked]>; Deepak Damodaran <[email-masked]>
Cc: Osam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Refund not Processed/ 9627152893
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us to process the below RMA: as the item already been delivered to WH.

Order: 9627152893
RMA: 1000422612
AWB: 46048717116

Regards,
Fauzan

________________________________
From: "Osam" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 20, 2021 2:45:37 PM
Subject: Refund not Processed/ 9627152893

Hi Team,

Ticket number: 1981123
Tracking id: 46048717116
Order Date: Jan 7, 2021

With reference to order number 9627152893, the customer is claiming that no one came to pick up his returned item and as per the hybris and the aramex website, the returned item reached to our warehouse on 14 Jan 2021. kindly check this case and do the needful.

Regards,
Osam

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