Subject: Refund Not Processed : 9623338622
From: Fatma Maher <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 20 Jan 2021 05:08:55 -0700 (MST)

Hi Team 

Problem Statement: Refund Not Processed 
Ticket no: 1990637 
Order Date :Dec 20, 2020 
Order ID: 9623338622 
Return Tracking ID: RP122120001209 

Issue Description: The returned items were collected and returned back to WH on Dec-23-2020 . But the refund has not been processed, so i have escalated to the WH, and they have replied that Below AWB not yet received from the courier. Kindly check and assist. 
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Regards, 
Fatma