Subject: SADAD refund #6488640574
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 20 Jan 2021 03:38:06 -0700 (MST)

Hi Malik, 

Kindly assist us to process the SADAD refund ticket # 07447292 of the order # 6488640574 the bank details has been updated on hybris. 

Regards, 
Fauzan 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, January 20, 2021 2:47:45 PM 
Subject: refund not process 

Hi team, 
With reference to order no 6488640574. 

the order was returned to warehouse but the refund was initiated to sadad and customer claim he did got his refund. 

we have forwarded the case to jira to update the customer bank details the the bank transfer ticket has been created. 

kindly check and do the needful. 
Regards, 
Ezzaldeen