Subject: Refund not Processed/ 9627152893
From: "Osam Thabit. Qaid" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 20 Jan 2021 02:15:37 -0700 (MST)

Hi Team, 

Ticket number: 1981123 
Tracking id: 46048717116 
Order Date: Jan 7, 2021 

With reference to order number 9627152893, the customer is claiming that no one came to pick up his returned item and as per the hybris and the aramex website, the returned item reached to our warehouse on 14 Jan 2021. kindly check this case and do the needful. 

Regards, 
Osam