Subject: Refund issue /// 6241241734
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 19 Jan 2021 15:43:01 -0700 (MST)

Hi Team, 

Problem Statement: Refund issue 
Order Date :11 No. 2020 

Order ID: 6241241734 
Return Tracking ID: 624124173422999991 
Assistance Required: Refund not processed 
Amount : 42.50 

Issue Description: As per hybris the refund follow on is on 12 Nov. 20220 however customer claims that he did not receive the refund . Please find the statement as well . 

Regards, 
Shafeeque