Subject: [JIRA] (REL-131850) Shukran not earned
From: "Sankar T (Jira)" <[email-masked]>
To: "fauzan musalman" <[email-masked]>
Date: Tue, 19 Jan 2021 18:54:15 +0000

Sankar T *made 2 updates* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-131850 Shukran not earned 

Sankar T *made 2 updates* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiNTBmMjI4M2Q1Y2RlNDdjNjg4OThlM2JmZTI4OTlmYmMiLCJwIjoiaiJ9 )

/

REL-131850 ( https://landmark.atlassian.net/browse/REL-131850?atlOrigin=eyJpIjoiNTBmMjI4M2Q1Y2RlNDdjNjg4OThlM2JmZTI4OTlmYmMiLCJwIjoiaiJ9 )

Shukran not earned ( https://landmark.atlassian.net/browse/REL-131850?atlOrigin=eyJpIjoiNTBmMjI4M2Q1Y2RlNDdjNjg4OThlM2JmZTI4OTlmYmMiLCJwIjoiaiJ9 )
Updates
Sankar T 10:51 pm GST Status: Reassigned for clarity Hybris Resolved Assignee: Sankar T Thiyagarajan Arumugam
Comments
Sankar T 10:51 pm GST

HI @Thiyagarajan Arumugam - [LMGGCCOMSWebServices] order_update_message:{"messageType":"ORDERSTATUS-FULL","orderCode":"6256359054","status":"NDR","carrierPartnerName":"SHI","trackingNumber":"SD000796370","activityDate":"2020-12-22T11:32:19.000Z","invoiceNumber":"88887001060120201221"}

As we discussed on our regular calls, this is due to SOP violation. We have received Not delivered message first from courier partner and then we have received as delivered.

View issue ( https://landmark.atlassian.net/browse/REL-131850?atlOrigin=eyJpIjoiNTBmMjI4M2Q1Y2RlNDdjNjg4OThlM2JmZTI4OTlmYmMiLCJwIjoiaiJ9 )

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