Subject: Collection Delay - 6250871978
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Date: Tue, 19 Jan 2021 07:30:39 -0700 (MST)

Hi Team, 

AWB: RP1207200002735 

Kindly assist in arranging the collection on this as it is pending since Dec 2020. Escalated to LMG multiple times but not getting a response. Customer details are as follows: 

Contact Number: +966555025457 
Address: 
Al-Amayer University housing 
An Narjis 
Riyadh 
Saudi Arabia (SA) 

Thank you for your help! 

Regards, 
Apoorv 

From: "MOHAMMED MURSHED" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 3 January, 2021 15:39:43 
Subject: Late Collection 

Hi Team, 

Problem Statement:Late Collection 
Order Date :Dec 3, 2020 
Order ID:6250871978 
Tracking ID:RP1207200002735 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 12/7/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
M.Murshed