Subject: RE: Product inquiry - 1912894
From: Deviyani Bhasin <[email-masked]>
To: Akshay Berry <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Kanmanisekar K <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Prakash Iyangar <[email-masked]>, ARUNJAY RAJ <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Date: Tue, 19 Jan 2021 13:19:13 +0000

Hi

This is un-wired

--
Regards,
Deviyani Bhasin
Category Manager
Max Fashion – E-commerce
Extn.: 6022
Ph.: +971-551253056

From: Akshay Berry <[email-masked]>
Sent: Tuesday, January 19, 2021 3:11 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Deviyani Bhasin <[email-masked]>; Kanmanisekar K <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Prakash Iyangar <[email-masked]>; ARUNJAY RAJ <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>
Subject: RE: Product inquiry - 1912894

@Deviyani Bhasin<mailto:[email-masked]> @Kanmanisekar K<mailto:[email-masked]> Could you please provide with the required information as the customer is waiting for our response.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 19, 2021 12:19 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Prakash Iyangar <[email-masked]<mailto:[email-masked]>>; ARUNJAY RAJ <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: Product inquiry - 1912894

External email sender, please take precaution.
Hi Team,

Kindly assist in closing the below case for product inquiry, we have escalated as per the matrix since Dec 2020 but getting no updates on this. Request you to please assist in looping the concerned so we can close this asap.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "ARUNJAY RAJ" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 12, 2021 9:32:10 PM
Subject: Regarding product inquiry

Hi Team,

 Customer contacted on 23rd Dec 2020 and inquired about the item Floral Print A-Frame Bra with Adjustable Straps that this product wired or non wired,  item link is below

https://www.maxfashion.com/ae/en/search/?q=Floral%20Print%20A-Frame%20Bra%20with%20Adjustable%20Straps%20<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.maxfashion.com%2Fae%2Fen%2Fsearch%2F%3Fq%3DFloral%2520Print%2520A-Frame%2520Bra%2520with%2520Adjustable%2520Straps%2520&data=04%7C01%7Cdeviyani.bhasin%40landmarkgroup.com%7Cda660402b6d74f5571c908d8bc6add6f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637466514453615478%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Zk3wTvjvSbD85Ms1yJH%2F7JfDBweIJAMNM8z5jaRlKiM%3D&reserved=0>

As per matrix already escalated twice to  [email-masked]<mailto:[email-masked]> ,but did not receive any response.
​
 Customer email Id : [email-masked]<mailto:[email-masked]>

Kindly check and update on the same as customer looking to purchase the item as soon as possible

Thanks for the help

Regards,
 Arunjay,

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