Subject: New RMA created ( no reference collection) 6254038072
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Tue, 19 Jan 2021 00:39:21 -0700 (MST)

Hi Team, 

Problem Statement: New RMA created ( no reference collection) 

Order Date : Dec 12, 2020 
Order ID: 6254038072 
Tracking ID: 46402234841 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 16 Jan, 2020, and i have escalated to the fareye to provide me with the reference number, and they have replied that the Shipment is already associated with another pickup, and the courier team is asking be about the reference number. Kindly check and assist. 
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Regards, 
Fatma