Subject: Re: No Respond from 3rd party POD 9625857543
From: Fatma Maher <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 18 Jan 2021 23:17:41 -0700 (MST)

Hi Team, 

Any updates. 

Regards, 
Fatma 

From: "Fatma Maher" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 16 January, 2021 12:28:51 
Subject: No Respond from 3rd party POD 9625857543 

Hi Team, 

Problem Statement: POD (No Respond from 3rd party) 

Order Date : 01-Jan-2021 

Order ID: 9625857543 
Tracking ID:FP010221002435 
Assistance Required: Need Proof of delivery 

Issue Description: According to hubris the order has been delivered but the customer is saying he didn't receive anything. I have escalated to the courier team, but they are not responding and the customer is asking for the refund. Kindly check and assist. 

Regards, 
Fatma