Subject: Re: RRN- NO 6257044857
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Sohaib Ahmed <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, malik ismail <[email-masked]>
Date: Mon, 18 Jan 2021 08:54:36 -0700 (MST)

Hi Team, 

Please share the refund RRN for the below case. Customer denying receiving the refund. Bank Statement attached. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Sohaib Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, January 18, 2021 12:33:43 PM 
Subject: RNN- NO 6257044857 

Hi Team, 

Order ID: 6257044857 
Ticket ID: 1995248 

Please look forward the order above and share with RRN -NO the refund has been initiated on 31/12/2020 customer claiming that still didn't received it till 17/01/2021.attachment provided. 

RRN -NO 

regards, 
Sohaib