Subject: RE: Bank Transfer needs to be done - 9616326020
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Punit Darji <[email-masked]>, Poorvi Chopra <[email-masked]>, Sankar T <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohd Imran <[email-masked]>
Date: Mon, 18 Jan 2021 12:50:15 +0000

@Sankar T<mailto:[email-masked]>

Can you please check if this ticket 03775983 is appearing in finance report?

It was added since December 28.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, January 18, 2021 4:24 PM
To: Punit Darji <[email-masked]>; Poorvi Chopra <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>
Subject: Re: Bank Transfer needs to be done - 9616326020

External email sender, please take precaution.
Hi Team,

Please assist in processing the below Bank transfer case. Hybris ticket id is 03775983, pending since Dec 28, 2020 and RV is deactivated as well as customer bank details are updated.

Thank you for your help!

Regards,
Shakeeb

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 3 January, 2021 02:32:23
Subject: Fwd: Bank Transfer needs to be done - 9616326020

Hi Team,

With regards to Order ID 9616326020, the RV has been deactivated and the bank details are updated REL-131591. Hybris ticket 03775983 was raised on Dec 28.

Kindly assist with the bank transfer.

Regards,
Nikhil.

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "LMG OMS" <[email-masked]<mailto:[email-masked]>>, "Jagmohan Urmaliya (TCS)" <[email-masked]<mailto:[email-masked]>>, "Vijay mandal (TCS)" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 22 December, 2020 18:29:40
Subject: RE: Refund not processed - 9616326020

@Shakeeb Arsalan<mailto:[email-masked]> Raised to tech.

INC0936328

@LMG OMS<mailto:[email-masked]> @Jagmohan Urmaliya (TCS)<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]> please assist.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 22, 2020 1:16 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund not processed - 9616326020

External email sender, please take precaution.
Hi Team,

Please assist regarding the below concern.

Regards
shakeeb

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 22, 2020 9:58:27 AM
Subject: Refund not processed - 9616326020

Hi Team,

Problem statement: Refund Not initiated yet

Order Number:   9616326020
Order Created: 11/21/2020
Tracking id - 46044727610

Return request created: 11/28/2020
RMA - 1000241180

Assistance Required: Process the refund on priority

Kindly note that as per tracking the item has been returned to the warehouse on 11/30/2020 still the refund for the same has not been initiated. Eugene has confirmed under the child ticket 1872954,, that the return AWB has been processed on Dec 20, but the refund is not yet done.

Kindly assist.

Regards,
Nikhil.

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com