Subject: Refund Issue - 9614925803, 9616365947, 9617285414, 9619228483, 9615319595
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, deepak damodaran <[email-masked]>, Eugene ocoy <[email-masked]>
Date: Mon, 18 Jan 2021 03:04:19 -0700 (MST)

Hi Team, 

With reference to the below details please assist in processing RMAs accordingly: 

Order ID: 9614925803 
Tracking ID: RP112920003434 
Item: 161894414 
RMA: 1000247021 
Item received on Dec 2, 2020 and RMA status is still Reached warehouse 

Order ID: 9616365947 
Tracking ID: RP112920003445 
Item: 161642422 
RMA: 1000247046 
Item received on Dec 6, 2020 and RMA status is still Reached warehouse 

Order ID: 9617285414 
Tracking ID: RP112920003454 / RP112920003460 
Item: 161635484, 161534906, 161586684, 162177717, 162814419, 161414259 
RMA: 1000247082, 1000247169 
Item received on Dec 6, 2020 and RMA status is still Reached warehouse 

Order ID: 9619228483 
Tracking ID: RP120420002850 
Item: 161413568, 162162325, 162193393, 162154334, 162193448 
RMA: 1000288980 
Item received on Dec 7, 2020 and RMA status is still Reached warehouse 

Order ID: 9615319595 
Tracking ID: RP112920003441 
Item: 162303617, 162303618 
RMA: 1000247035 
Item received on Dec 6, 2020 and RMA status is still Reached warehouse 

As per Child ticket: 1954726, WH mentioned they have not received these items. 

Please look into this and assist. Thank you for your help! 

Regards, 
Apoorv