Subject: Re: Late delivery to Warehouse Order no: 9606680258
From: Shakeeb Arsalan <[email-masked]>
To: Eugene ocoy <[email-masked]>, deepak damodaran <[email-masked]>, Dipesh Regmi <[email-masked]>, escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, vaibhav ohri <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Yahya <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Sun, 17 Jan 2021 22:37:42 -0700 (MST)

Hi Team, 

Any update 

From: "Eugene ocoy" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "deepak damodaran" <[email-masked]>, "Dipesh Regmi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "vaibhav ohri" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Yahya" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Malik Ismail" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Wednesday, 6 January, 2021 16:13:38 
Subject: RE: Late delivery to Warehouse Order no: 9606680258 

Hi Dipesh, 

Kindly handover to us the item to close the order. 

Thanks & Regards, 

Eugene Ocoy 

E-COM CONLOC 
Landmark Group, Jebel Ali Industrial Area 1, 
Dubai, United Arab Emirates P.O. Box 24570 
Tel:+971 4 809 4861 Mob:+971 506983147 

Email: [email-masked] 

Shop online at: http:\\www.landmarkshops.com\shoemart 

From: Apoorv Joshi <[email-masked]> 
Sent: Tuesday, January 05, 2021 6:18 PM 
To: Deepak Damodaran <[email-masked]>; Eugene Ocoy <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Vaibhav Ohri <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Yahya <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: Re: Late delivery to Warehouse Order no: 9606680258 

External email sender, please take precaution. 

Hi Deepak/Eugene, 

As per RP1007002010, following items delivered to WH on Jan 3, 2021: 161989924. Kindly process the RMA: 1000050354 asap. Item collected from the customer since Oct 2020 and delivered late to WH. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "anwar panery" < [ mailto:[email-masked] | [email-masked] ] >, "Ashish Karini" < [ mailto:[email-masked] | [email-masked] ] >, "vaibhav ohri" < [ mailto:[email-masked] | [email-masked] ] >, "Dipesh Regmi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Yahya" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] >, "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] >, "malik ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, December 30, 2020 3:26:41 PM 
Subject: Re: Late delivery to Warehouse Order no: 9606680258 

Hi Team, 

Requesting you to kindly deliver the item to the warehouse asap, as the refund is pending. 

Order ID: 9606680258 

Return Tracking ID: RP1007002010 

Thanks & Regards, 
Seeta Kunwar 

From: "Yahya" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 28 December, 2020 15:50:19 
Subject: Late delivery to Warehouse Order no: 9606680258 

Hi Team, 

Problem Statement: late delivery to WH. 

Order Date : Oct 6, 2020 

Order ID: 9606680258 

Return Tracking ID: RP1007002010 

RMA no:1000050354 

Assistance Required: Need an urgent delivery to WH. 

Issue Description: Customer raised a return request for item ON :10/7/20 7:10 PM and as per customer he handed over all items to the courier team on :Oct-08-2020 06:22 AM but till now the items not delivered to our WH, we request you to arrange urgent delivery to WH to initiate the refund to the customer.. 

Regards, 

​Yahya 

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