Subject: RE: late delivery-9618419546
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, kishan singh <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sun, 17 Jan 2021 16:54:23 +0000

@Shakeeb Arsalan<mailto:[email-masked]>

Rechecking with both courier and WH and if no reply, will proceed with refund.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, January 17, 2021 5:29 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; kishan singh <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>; Mohd Imran <[email-masked]>
Subject: Re: late delivery-9618419546

External email sender, please take precaution.
Hi Team,

The AWB 46044880140 is invalid, and as per the WH the order was shipped on Dec 17th.
Now the customer is chasing us for the order and threatening that he will escalate the issue to the MOC.

Need your urgent assistance.

Regards
shakeeb

________________________________
From: "kishan singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 19, 2020 1:29:51 PM
Subject: late delivery-9618419546

Hi Team.

Problem Statement:Late delivery
Order Date :  28-Nov-2020
Order ID: 9618419546
Tracking ID: 46044880140

Assistance Required: Need Urgent Delivery
Issue Description: The order was shipped from our side on 11/29/20   but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.

Regards,
Krishan

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