Subject: RE: Bank Transfer Delay - 2000502226
From: Ahmed Ibrahim Waheed Mohamed <[email-masked]>
To: Fauzan Musalman <[email-masked]>
Cc: Alinaqi Bhavnagri <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 17 Jan 2021 14:17:22 +0000

Dear team

Regarding this refund for order  2000502226

Its done and confirmed more than month ago as per attached transfer slip and bank statement sample below

So kindly check and confirm

Current available as at
Bank reference
Narrative
Customer reference
TRN type
Value date
Credit amount
Debit amount
Time
Post date
31/12/2020 22:27
TT NSCB75345   N
MOSTAFA SAYED AHMED HASSAN FARAAG GE01215104823895 /100015676631 OTHERS (MUST BE VERY SPECIFIC) ECOM REFUND 2000502226 CHARGE WAIVED
001128529001
TFR-
16/12/2020

-620.00
17:24
16/12/2020

Best Regardes
Ahmed Ibrahim | Finance Assistant
Orient International Trading Ltd | Landmark Group
Mirage Mall, 1st Settlement, Suez Road, New Cairo, Egypt
Tel: +2 010 260 999 00 | +2 010 260 999 11 | Fax: +2 010 260 948 48
Mob +201097974679
www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Alinaqi Bhavnagri <[email-masked]>
Sent: Friday, January 15, 2021 6:02 PM
To: Ahmed Ibrahim Waheed Mohamed <[email-masked]>
Subject: FW: Bank Transfer Delay - 2000502226
Importance: High

Pls check and confirm. Also pls share with me the updated excel file for all the transfers.

Alinaqi Bhavnagri  | DGM Finance
Orient International Trading | Landmark Group
Mirage Mall | 1st Settlement | New Cairo | Cairo | Egypt
Mob: +20102 307 0555| www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CAhmed.ibrahim%40landmarkgroup.com%7C804439fbb0e743db457008d8b96edad8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637463233065010937%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=di8Gg79RSWCNVmVOi6gM8cVkyOJLqRkSBJJlIM37fm4%3D&reserved=0>

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 15, 2021 2:40 PM
To: Alinaqi Bhavnagri <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Malik Ismail <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Alinaqi Bhavnagri <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Bank Transfer Delay - 2000502226
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us to clsoe the below case.

Regards,
Fauzan

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Alinaqi Bhavnagri" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 5 January, 2021 12:07:08
Subject: Re: Bank Transfer Delay - 2000502226

Hi Malik,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Alinaqi Bhavnagri" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 24 December, 2020 21:11:31
Subject: Bank Transfer Delay - 2000502226

Hi Team,

With reference to the order number: 2000502226

Kindly assist in getting the Bank Transfer done for this order on priority basis. The status is still showing Bank Transfer in progress. Hybris ticket ID for for bank transfer is 00067001. Amount to refund is EGP 620.

Once Bank transfer is done please share the transfer receipt for the same. Case pending since Nov 2020, please assist to close this.

Thank you for your help!

Regards,
Apoorv

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