Subject: Ticket Received - Collection ID 46402404274
From: FarEye Support <[email-masked]>
To: [email-masked]
Date: Sun, 17 Jan 2021 09:05:48 +0000

Dear Fauzan,  Thank you for contacting FarEye Support. 
  We would like to acknowledge that we have received your request and a ticket has been created.  To view the status of the ticket or add comments, please visit https://fareye.freshdesk.com/public/tickets/a5230f5b78bc6e7a8f83a64fea16330ef17bae4ebaf452983e8377a335fd751c  
  Thank you for your patience.  Sincerely, FarEye Team