Subject: RE: Late Return - 6244023915
From: "Abdulrahman Mohamad (SA)" <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Osam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Krizette Masangkay <[email-masked]>
Date: Sun, 17 Jan 2021 07:19:25 +0000

Dear,

Could you please provide pictures of the shipment content to check.

Best Regards
CMT Executive Aramex International – KSA – Riyadh
Tel: +966 920027447
aramex.com

<http://www.twitter.com/aramex>   <http://www.facebook.com/aramex>    <http://www.linkedin.com/companies/11516>

For a greener planet, please don’t print this email unless necessary.

From: Abdulrahman Mohamad (SA)
Sent: Saturday, January 16, 2021 4:07 PM
To: Apoorv Joshi <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Osam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; escalations dxbteam <[email-masked]>; Krizette Masangkay <[email-masked]>
Subject: RE: Late Return - 6244023915

Dear,

We have informed our team to return the shipment.

Best Regards
CMT Executive Aramex International – KSA – Riyadh
Tel: +966 920027447
aramex.com

<http://www.twitter.com/aramex>   <http://www.facebook.com/aramex>    <http://www.linkedin.com/companies/11516>

For a greener planet, please don’t print this email unless necessary.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 14, 2021 8:16 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Osam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; escalations dxbteam <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Krizette Masangkay <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Return - 6244023915

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Please assist in getting an update on the below. We have escalated this to aramex multiple times as per the matrix but not getting any response from them.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Osam Thabit. Qaid" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 28 December, 2020 04:30:54
Subject: Late Return (to warehouse)

Hi Team.

Problem Statement: Order not delivered (to warehouse)

Ticket Id: 1881088
Order Date : 18-Nov-2020
Order ID: 6244023915
Tracking ID: 46382302035

Assistance Required: Need Urgent Refund.
Issue Description: Customer raised a return request on 21/11/20 and as per the tracking website, the items has been collected from the customer on 30 Nov 2020 and till now the returned items is not delivered to warehouse, kindly check and deliver the items to the warehouse asap.

Thank you for your help.

Regards,
Osam