Subject: Re: Late Shipping 6241453221
From: Sankar T <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Suvadeep Saha <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Sree Adhikessavan <[email-masked]>, Mohammad Shafeeque <[email-masked]>, seeta.seeta <[email-masked]>
Date: Sun, 17 Jan 2021 06:58:29 +0000

Hi @Mohd Imran<mailto:[email-masked]>,

Please initiate the cancellation for this order from cscockpit.

Thanks,
Sankar.

From: Mohd Imran <[email-masked]>
Date: Saturday, 16 January 2021 at 4:04 PM
To: Sankar T <[email-masked]>
Cc: Suvadeep Saha <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Sree Adhikessavan <[email-masked]>, Mohammad Shafeeque <[email-masked]>, "seeta.seeta" <[email-masked]>
Subject: RE: Late Shipping 6241453221

Hi @Sankar T<mailto:[email-masked]>,

Please cancel all the remaining items in order # 6241453221.

As all cancelled in OMS

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Friday, January 15, 2021 9:48 AM
To: Mohd Imran <[email-masked]>
Cc: Suvadeep Saha <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Sree Adhikessavan <[email-masked]>; Mohammad Shafeeque <[email-masked]>
Subject: Re: Late Shipping 6241453221

External email sender, please take precaution.
Hi Imran,

Is there any update in the mentioned case.
Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 28 December, 2020 16:48:08
Subject: RE: Late Shipping 6241453221

Raised again REQ0193772<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fsc_request.do%3Fsys_id%3D5f6c46e2dbdda49034fed4bdd396192b%26sysparm_record_target%3Dsc_request%26sysparm_catalog%3De0d08b13c3330100c8b837659bba8fb4%26sysparm_catalog_view%3Dcatalog_default&data=04%7C01%7CMohd.Imran%40landmarkgroup.com%7C367abee676ab4c62568f08d8b919211e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637462864884920191%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=X%2FaBmET6MxW%2B%2BKQENDtr3hpxipcOtmwtTiNHSBXt1Mw%3D&reserved=0>

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 24, 2020 12:33 PM
To: seeta.seeta <[email-masked]<mailto:[email-masked]>>
Cc: Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late Shipping 6241453221

Checking it with tech.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 23, 2020 2:39 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Shipping 6241453221

External email sender, please take precaution.
Hi Imran,

Can you please let us know if there is any update in the below concern.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 17 December, 2020 16:35:16
Subject: RE: Late Shipping 6241453221

Raised to tech INC0932475<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fincident.do%3F%26sysparm_action%3DgetRecords%26displayvalue%3Dall%26sysparm_query%3Dactive%253Dtrue%255Enumber%3DINC0932475&data=04%7C01%7CMohd.Imran%40landmarkgroup.com%7C367abee676ab4c62568f08d8b919211e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637462864884920191%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=lVkcfTStw2sSmDDmVsbfoY9fh0YP7ATSrREqRLVuaF4%3D&reserved=0>

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 2:17 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Shipping 6241453221

External email sender, please take precaution.
Hi Team,

The order is still In Progress and there is no tracking number also, we request you to kindly look into this concern and assist us with the case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>
Cc: "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 29 November, 2020 12:00:20
Subject: Late Shipping

Hi Team,

Problem Statement: What is the issue (Late Shipping)

Order Date : 12/11/2020

Order ID: 6241453221
Tracking ID: NA
Child Ticket: 1730562
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on 12/11/2020 and till now she has not received the order. As per the hybris the order is not shipped

Customer is chasing us for his/her order so we request you to expedite the delivery.

Thanks & Regards,
Seeta Kunwar

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CMohd.Imran%40landmarkgroup.com%7C367abee676ab4c62568f08d8b919211e%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637462864884930185%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=eau%2BrEOqN%2B7Kl7qlWYZxzUZsz89Bok7%2BfmWfWn57cSg%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com
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