Subject: Re: Late Collection: Order ID: 9615388121 Tracking ID: RP121420000828
From: Vaibhav Ohri <[email-masked]>
To: Ashish Karini <[email-masked]>, Jessie Caparas <[email-masked]>, seeta.seeta <[email-masked]>, Dipesh Regmi <[email-masked]>, "Anwar P. Panery" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 17 Jan 2021 06:11:52 +0000

Hi Jessie

Collection has already been arranged 3 times and when the driver went to collect the return, customer informed him they don't want to return anything.

Please confirm with the customer and let us know so that the collection can be arranged again.

Regards

Vaibhav Ohri
________________________________
From: Ashish Karini <[email-masked]>
Sent: 17 January 2021 09:07
To: Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Vaibhav Ohri <[email-masked]>; Dipesh Regmi <[email-masked]>; Anwar P. Panery <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Late Collection: Order ID: 9615388121 Tracking ID: RP121420000828

@Vaibhav Ohri<mailto:[email-masked]> – What’s the reason for this delay.?

Regards

Ashish Kumar Karini

Mob - 971 525585024 , Dir – 971 45174474

Website : www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CVaibhav.Ohri%40landmarkgroup.com%7C363cbd5e162e4b5080ac08d8baae2f6c%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637464604560773960%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=l3cJ%2FfDqjJNgdBtu%2FwUEZe0yrLEBKDETGwkliIqtRWk%3D&reserved=0>

From: Jessie Caparas <[email-masked]>
Sent: Friday, January 15, 2021 1:01 PM
To: seeta.seeta <[email-masked]>; Vaibhav Ohri <[email-masked]>; Dipesh Regmi <[email-masked]>; Ashish Karini <[email-masked]>; Anwar P. Panery <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Late Collection: Order ID: 9615388121 Tracking ID: RP121420000828
Importance: High

@Ashish Karini<mailto:[email-masked]>

Collection has not happen for this since last year.

What’s the delay?

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 31, 2020 10:32 AM
To: Vaibhav Ohri <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Ashish Karini <[email-masked]<mailto:[email-masked]>>; Anwar P. Panery <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Collection: Order ID: 9615388121 Tracking ID: RP121420000828

External email sender, please take precaution.

Hi Team,

The customer has shared his alternate contact number: +971544249747, Kindly call the customer and rearrange the collection on a priority.

Thanks & Regards,
Seeta Kunwar

________________________________

From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>, "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>, "ashish karini" <[email-masked]<mailto:[email-masked]>>, "anwar panery" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 25 December, 2020 15:15:57
Subject: Re: Late Collection: Order ID: 9615388121  Tracking ID: RP121420000828

Hi Team,

The customer can be reached on +971528761089 Kindly do the needful on a  priority.

Thank you for you help.

Regards,

Apoorv

________________________________

From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 25 December, 2020 15:13:02
Subject: Late Collection: Order ID: 9615388121  Tracking ID: RP121420000828

Hi Team,

Problem Statement: Late Collection

Case id - 1738638

Order Date: Nov 18, 2020

Order ID: 9615388121

Tracking ID: RP121420000828

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on ​12/14/20 and till now the item has not collected from the customer so kindly arrange the collection on a priority basis.

Customer can be reached on +971528761089

Your Friends

The Support Team

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