Subject: Re: WWD DAMAGED ITEM HOMECENTRE // 8216892261
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 16 Jan 2021 14:31:54 -0700 (MST)

Hi Team, 

Please update us about the below ? 

Regards 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, January 15, 2021 5:07:40 AM 
Subject: Re: WWD DAMAGED ITEM HOMECENTRE // 8216892261 

Hi Team, 

Please update us about the below ? 

Regards 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, January 2, 2021 4:45:49 PM 
Subject: WWD DAMAGED ITEM HOMECENTRE // 8216892261 

Hi Team, 

Problem Statement: WWD DAMAGED ITEM HOMECENTRE 

Order Date : Nov 23, 2020 
Order ID: 8216892261 
Tracking ID: 15315908216892261 
Item ID: 162789309 - - Terus 3-Seater Velvet Corner Sofa 

Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he received the item on 12/7/20 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 
Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Shafeeque