Subject: WWD Homecentre Damaged item received // 8224364527
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 16 Jan 2021 11:56:59 -0700 (MST)

Hi Team, 

Problem Statement: WWD Homecentre Damaged item received 

Order Date : 25/12/2020 

Order ID: 8224364527 
Tracking ID: FP1226201000866 - 15529548224364527 
Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he received the item on 04/01/2020 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 

Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
​Shafeeque