Subject: Re: Re: Late Collection #6219404209
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Jan 2021 16:43:52 +0000

Dear Apoorv,      The Pickup Reference ID corresponding to the shared AWB is A16DF9A . Below sharing the Response Payload received from Aramex for your reference as well:      {"status":200,"reference_id":"1000444754","timestamp":1610814140727,"execution_time":2318,"items_track_details":[{"tracking_number":"46402298950","label_url":"","carrier_code":"ARAMEX","order_number":"1000444754"}],"info":{"originEntity":null,"productGroup":null,"ID":"A16DF9A","GUID":"e8a8056b-c2f4-404e-9a36-1c072ef3e2e7"}}  ​      As of now, we are proceeding with the ticket # 192772 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.             You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/6577fa211f5c6e2eafceae84ee4acb3ea49dfcb107e3fe0735efabfd6ec17f45 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                      Thanks,     Shailesh Bisht,     Technical Engineer       FarEye- Enabling Digital Logistics Call: +91 70-6595-6595       7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sat, 16 Jan at  9:56 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:
                             
 Hi Team, 
   
 With reference to the order number: 6219404209 
 AWB: 46402298950 
   
 Kindly share the collection reference for the above AWB. 
   
 Thank you for your help! 
   
 Regards, 
 Apoorv