Subject: Re: Need urgent refund 9615366257
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: con loc <[email-masked]>, Eugene ocoy <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, deepak damodaran <[email-masked]>, Rasal Rana <[email-masked]>, JUHI GOEL <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 16 Jan 2021 08:30:16 -0700 (MST)

Hi Team, 

Please assist to get the following RMA processed: 1000211951, RMA status is reached warehouse. As per child ticket #1915104 RMA process is done by Eugene, but on hybris RMA is still not processed. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "con loc" <[email-masked]>, "Eugene ocoy" <[email-masked]>, "deepak damodaran" <[email-masked]>, "Rasal Rana" <[email-masked]> 
Cc: "JUHI GOEL" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "ARUNJAY RAJ" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, January 14, 2021 5:50:49 PM 
Subject: Need urgent refund 9615366257 

Hi Team, 

Kindly assist us to process the below RMA as it is pending since long time. 

Regards, 
Fauzan 

From: "JUHI GOEL" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 8 January, 2021 11:17:03 
Subject: Refunded Needed 9615366257 

Hi Team, 

Child Ticket: 1915104 
Order Number : 9615366257 
AWB: 46043904465 
Order Date: Nov 18, 2020 
RMA : 1000211951 

The customer returned an item on 23rd Nov, 2020. The item is showing reached warehouse but still not refunded. 

Kindly check and do the needful. 

Regards, 
Juhi