Subject: Re: Late collection #6256956383
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, saeedurrahman choudhary <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, malik ismail <[email-masked]>
Date: Sat, 16 Jan 2021 08:21:50 -0700 (MST)

Hi Team, 

Please assist in arranging the collection on the below. Escalated to LMG multiple times but not getting a response. Customer can be reached on +966555626113 and we have marked the RVP for reattempt already on Fareye portal. 

Thank you for your help! 

Regards, 
Apoorv 

From: "saeedurrahman choudhary" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, January 16, 2021 3:12:54 PM 
Subject: Late collection #6256956383 

Hi Team, 

Problem Statement: Late collection 
Order Date : Dec 22, 2020 
Order ID: 6256956383 
Tracking ID: RP1226200002259 

Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on 12/26/20. But the item still not collected. 

Please check and advise. 

Regards, 
Saeedurrahman