Subject: RE: Late Return to WH #6252154746
From: "Abdulrahman Mohamad (SA)" <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Osam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sat, 16 Jan 2021 13:05:36 +0000

Dear,

We have informed our team to return the shipment.

Best Regards
CMT Executive Aramex International – KSA – Riyadh
Tel: +966 920027447
aramex.com

<http://www.twitter.com/aramex>   <http://www.facebook.com/aramex>    <http://www.linkedin.com/companies/11516>

For a greener planet, please don’t print this email unless necessary.

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, January 14, 2021 8:12 PM
To: Jessie Caparas <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Osam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; escalations dxbteam <[email-masked]>; Mohd Imran <[email-masked]>
Subject: Re: Late Return to WH #6252154746

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi team,

AWB: 46388968452

Kindly deliver this to our warehouse. Items collected since Dec 2020.

@Jessie: Already escalated to Aramex before multiple times but no response.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Osam" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 31, 2020 5:29:28 AM
Subject: Late Return to WH #6252154746

Hi Team.

Ticket ID: 1881100

Problem Statement: Order not delivered (to warehouse)
Order Date : 06-Dec-2020
Order ID: 6252154746
Tracking ID: 46388968452
Assistance Required: Need Urgent Refund.

Issue Description: Customer raised a return request on 08/12/20 and as per the tracking website, the items has been collected from the customer on 09 Dec 2020 and till now the returned items is not delivered to warehouse, kindly check and deliver the items to the warehouse asap.

Thank you for your help.

Regards,
Osam